FAQs

Ensure that you're checking the correct email address. The email address you used to purchase your tea with, is the email address all information will be sent to. Check your spa...

We have 7 offices for shipping orders around the world.  We will send your order out from the closest office to your shipping address to ensure the fastest, most efficient and m...

From your tea being dispatched (you will get an automated email when it's dispatched) the typical time taken to receive your tea is outlined in the table below: These above tim...

All items purchased from Your Tea are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrie...