We ship our items from 7 offices/dispatch centres located around the world. All our teas comply with local standards and regulations, however your country may have different requirements for importing our products. Now, we can’t be liable for any additional duties, taxes or surcharges that you may have to pay on delivery to your country. If you are unsure, we suggest checking with local authorities before placing your order.
We have 7 local offices positioned in various parts of Australia, USA, Canada, Hong Kong and the UK so customers from these countries need not worry about customs.